Name: Valerie Campbell
Job title: Lead Community Link Worker
Organisation: CVS Inverclyde
Please summarise your role responsibilities
I am the manager of a link working team based in all GP practices in our area. My role is to support and provide line management to the team as well as having a case load myself.
I am responsible for making sure the team are supported by providing full line management support, make sure that the programme stakeholders are kept up to date with our progress including data and stats and promote the service locally and nationally.
I support people who are registered at the GP practice with social, non-medical issues and make them aware of services locally, support them to make informed decisions about what services to choose and then support to link them with the services. A big part of our role is community mapping of services so that we are fully aware of what is available locally and nationally to support people.
What is your most significant accomplishment in your role?
When I receive tear jerking quotes from people the team have supported, that is the best accomplishment I could every think of!
What is the biggest challenge you are currently facing?
Time. Time to get together as a team can be difficult as everyone is so busy.
Do you have any words of wisdom for Social Prescribing Link Workers and/or Social Prescribing Programmes?
Build good relationships; – with GPs, local orgs, other partners and the link working team. We cannot do this alone.
Look out for each other, this link working role can be isolating at times.
What do you do for fun when not working?
I love crafting – knitting a crochet mainly but will try my hand at anything, currently have around 6 projects on the go!
I also enjoy volunteering locally at 2 community centres.
I have an amazing daughter who keeps me entertained!
How does National Association of Link Workers add value to Social Prescribing and Link Workers?
NALW gives a focus and strategic clout to the role. All link working team/areas do things differently which is great but to have an organisation that is constant and consistent. The code of practice helps us as link workers and employers make sure we are achieving best practice in our roles.
Valerie is National Association of Link Workers point of contact in Scotland providing localised leadership and support to Link Workers.