Member Spotlight- Jackie Clayton, Social Prescriber


Member Spotlight- Jackie Clayton

Meet Jackie, Social Prescriber at West Norfolk Health.

Please summarise your role responsibilities

To provide Social Prescribing service to patients at 7 GP surgeries within the PCN.

What is your most significant accomplishment in your role?

Linking a patient with a local church who has offered to help with correspondence and prioritisation of appointments, this is especially helpful as the patient has short term memory loss due to Sepsis and struggles with getting organised. The area where the patient lives has no CAB or Library and I am located 10 miles away so knowing that there is someone in walking distance to help them has taken a huge burden off their shoulders.

What is the biggest challenge you are currently facing?

Finding resources for lonely and isolated people to access, people want face to face interactions and due to Covid19 this is not possible. Trying to find alternatives for people who have difficulties speaking and therefore struggle on the phone and those who are not connected to the internet is proving very difficult.

“Linking a patient with a local church who has offered to help with correspondence and prioritisation of appointments, this is especially helpful as the patient has short term memory loss due to Sepsis and struggles with getting organised.”

Do you have any words of wisdom for Social Prescribing Link Workers and/or Social Prescribing Programmes?

“Keep Going” the impact that out service has on peoples lives makes the struggles worthwhile, keep networking and finding out what is available locally and finally keep smiling!

What do you do for fun when not working?

This year my husband and I dug up part of our garden to grow vegetable which has been a great success, I’ve always grown herbs, rocket and tomatoes but this year has seen a huge increase in variety and produce, the only problem this year was what to do with all the tomatoes, they went crazy!

Also enjoy reading, cooking and doing a little bit of woodwork, I’ve juts inherited a lathe so having fun with that!

How does National Association of Link Workers add value to Social Prescribing and Link Workers?

To have an independent professional organisation is key, Social Prescribing is non model specific and it is so important to have somewhere for all of us to go regardless of who we work for or how our service is provided, a platform for all of us to share, learn, network, develop and support each other.

Have comments? Share your thoughts and connect with us @nalwuk #LinkWorkerNetworks on Twitter.

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